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August 24, 2017

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Q51. Which menu should be used to create a username and password in the Cisco Unified CME GUI? 

A. configure > pilot number 

B. configure > extension 

C. configure > phones 

D. configure > system parameters 


Q52. A company has a 5-digit dial plan. A junior engineer inquires about the directory number external masks. Why are external masks used? 

A. to block calling number identification 

B. to enable called number identification 

C. to convert the calling directory number to the PSTN routable calling directory number 

D. to associate a directory number with a SIP endpoint 


Q53. Which two layers are Cisco Unified Communications component layers? (Choose two.) 

A. Infrastructure layer 

B. Data link layer 

C. Network layer 

D. Endpoints layer 

E. Transport layer 

Answer: A,D 

Q54. An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time. Which option should be used? 

A. Bulk Administration Tool 

B. Product Upgrade Tool 

C. Command Lookup Tool 

D. Cisco Unified Communications Manager User Options Page 

E. Cisco Upload Tool 


Q55. Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.) 

A. User with mailbox 

B. Imported user 

C. Synch user 

D. User without mailbox 

E. Local admin user with mailbox 

Answer: A,D 

Q56. Use the exhibits below to answer the question. 

What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) 

A. Incorrect username and password 

B. IM & Presence server is down 

C. User is not associated with the device 

D. IP or DNS name resolution issue 

E. CSF Device is not registered. 

F. IP Phone DN not associated with the user 

Answer: B,D 


The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down. All other answer choices would result in a login failure, not communication error. 

Q57. An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur? 

A. Cisco Quality Report Tool 

B. System Log Management 

C. Cisco CDR Analysis and Reporting 

D. Cisco JTAPI 


Q58. An end user reports that conference calls are failing. Which fault domain should be investigated first? 

A. IP phone 

B. Cisco Unified Communications Manager Media Resources 

C. voice gateways 

D. network routers and switches 


Q59. Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface? 

A. Administration > Update System Info 

B. Configure > System Parameters 

C. Configure > Phones 

D. Configure > Extensions 

Answer: C

Q60. Which four fields must an administrator complete to create a new user in Cisco Unity Connection? (Choose four.) 

A. Alias 

B. User type 

C. Extension 

D. Corporate email address 

E. First name 

F. Last name 

G. Employee ID 

H. Template 

Answer: A,B,C,H 

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