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April 20, 2017

10 Tips For Sales-Cloud-Consultant IT engineers

Q81. CORRECT TEXT

If you are using multiple currencies are you able to track revenue gain or loss based on currency fluctuations?

Answer: No. Historical changes and fluctuations are not stored.


Q82. The native mass email functionality is not recommended for marketing.

A. True

B. False

Answer: A


Q83. Which of the following stage should be matched with the Forecast Category "Closed"?

A. Early pipeline stages

B. Mid pipeline

C. Late pipeline stages

D. Closed and Won

E. Closed and Lost

Answer: D


Q84. Arrange the steps to create a record in the correct order (using Salesforce Classic).

A. Select Save from the menu

B. Open the recordsin the list view or highlight the object tab

C. Open the menu and select New

D. Enter the record details in the specified fields

Answer: ABCD


Q85. CORRECT TEXT

Answer: 1. Users can view and respond to approvals as Chatter posts through email notifications 2. Users can view and respond to approvals asChatter posts within their Chatter feeds


Q86. Universal Telco sells and supports a line of smart phones. The company offers support via phone, email-to-case, web-to-case, and a customer portal. The call center manager is incented to drive support through customer self-service. Which report should be included onthe manager's dashboard? Choose 3 answers:

A. Average Call Handle Time

B. Cases by Support Channels

C. Number of Portal Loginsper Day

D. Escalated Calls

E. Knowledge Article Usage

Answer: BCE


Q87. Which best describes the Salesforce Automation feature "Opportunity Teams" ?

A. Ensures that we are tracking our progress towards the desired states.

B. Enforces the business process.

C. Identifies key stakeholders from the buy side.

D. Makes sure we recognize those involved in the sales process.

E. Allows to better automate the sales methodology.

F. Determines the sales stages of an organization.

Answer: D


Q88. Most common integrations in a marketing organization take place when...

A. Lead Generation

B. Lead Qualification

C. Revenue Management (forecasting)

D. Campaign Management

Answer: A


Q89. CORRECT TEXT

Are roll up summary fields supported if you are using Advanced Currency Management?

Answer: Yes. Organizations with advanced currency management support roll-up summary fields between two advanced currency managementobjects. For example, roll-up summary fields are supported from anopportunity line object to its opportunity object, because both are advanced currency management enabled. The fields must howevermust be from advanced currency management objects.


Q90. Which of the following stage should be matched with the Forecast Category "Omit"?

A. Early pipeline stages

B. Mid pipeline

C. Late pipeline stages

D. Closed and Won

E. Closed and Lost

Answer: E



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